AirLister Privacy Policy

Effective Date: [Insert Date]

This Privacy Policy explains how AirLister Pty Ltd (“AirLister”, “we”, “our”, “us”) collects, uses, and protects your personal information when you use the AirLister mobile application and website.

If you do not agree with this policy, please do not use our services.

1. Who We Are

AirLister Pty Ltd
ABN: 92210949024
Email: admin@air-lister.com.au
Website: www.air-lister.com.au

2. Information We Collect

We collect personal information necessary to provide our property listing and enquiry services.

Account Information

• Full name

• Email address

• Phone number

• Password (encrypted)

Property Listing Information

• Property address

• Listing price

• Property description

• Photos and media uploads

• Floorplans and documents (if uploaded)

Buyer Enquiry Information

• Name

• Email address

• Phone number

• Messages sent to sellers

Payment Information

Payments are processed by third-party providers (e.g. Stripe).
We do not store full credit card details.

Device & Usage Data

• IP address

• Device type

• Operating system

• App usage data

• Log files

3. How We Collect Information

We collect information:

• When you create an account

• When you list a property

• When buyers send enquiries

• When you contact support

• Automatically through app analytics tools

• Via third-party login providers (Google, Apple)

4. How We Use Your Information

We use your information to:

• Create and manage accounts

• Publish property listings

• Enable buyer and seller communication

• Process payments

• Provide customer support

• Improve app performance

• Send service notifications

• Comply with legal obligations

5. Property Listings & Public Information

When you create a property listing:

• Listing details may be publicly displayed

• Listings may be shared with partner property portals (e.g. realestate.com.au, Domain)

• Buyer enquiries may be forwarded to you via email or phone

Sellers are responsible for the accuracy of listing information.

6. Payments

Payments are processed securely by third-party providers such as Stripe.

These providers handle payment data in accordance with their own privacy policies.
AirLister does not store full card numbers.

7. Messaging & Communications

Our platform allows buyers and sellers to communicate.

We may:

• Store enquiry messages

• Retain communications for dispute resolution

• Monitor messaging for safety, fraud prevention, and compliance

8. Sharing of Information

We may share information with trusted third parties only where necessary, including:

• Property listing portals (REA)

• Payment processors (Stripe)

• Cloud hosting providers (e.g. Supabase)

• Analytics services

• Email communication platforms

• Identity or fraud prevention services

We do not sell your personal data.

9. Data Storage & Security

We take reasonable steps to protect your information, including:

• Secure cloud infrastructure

• Encryption

• Access controls

• Secure authentication systems

However, no system is 100% secure.

10. Data Retention

We retain data only as long as necessary:

• Accounts: Until deleted

• Listings: While active + archive period

• Messages: For compliance and dispute resolution

• Payment records: As required by law

11. Your Rights

You may request to:

• Access your personal data

• Correct inaccurate data

• Delete your account

• Withdraw consent

• Request data export

Contact: admin@air-lister.com.au

12. Cookies & Tracking

We may use cookies and tracking technologies to:

• Analyse app usage

• Improve performance

• Deliver marketing campaigns

You can manage tracking via your device settings.

13. Third-Party Logins

If you sign in using Google or Apple:

• We receive basic profile information

• Authentication is handled by those providers

Please review their privacy policies.

14. International Data Transfers

Your data may be stored or processed outside Australia using secure cloud providers.

We take reasonable steps to ensure privacy protections remain in place.

15. Children’s Privacy

AirLister is not intended for users under 18 years of age.

We do not knowingly collect data from children.

16. Legal Compliance

We may disclose information where required to:

• Comply with laws or regulations

• Respond to court orders

• Prevent fraud or illegal activity

• Enforce our terms

17. Updates to This Policy

We may update this Privacy Policy from time to time.

Updates will be posted on our website and within the app.

18. Contact Us

If you have privacy questions or requests, contact:

AirLister Pty Ltd
Email: admin@air-lister.com.au
Website: www.air-lister.com.au